We Provide On-site and Off-site Training as per Client Requirement

Skill Training:

Skills in which a basic housekeeping employee must be trained are:

• Vacuuming
• Dusting
• Window and mirror cleaning
• Setup awareness
• Bathroom cleaning
• Daily routine
• Caring for and using equipment
• Industrial safety

Attitude Corrections:

Employees need guidance in their attitudes about the work that must be done. Areas in which attitude guidance is important:

• The guest relation
• Department manager and immediate supervisor
• Guestroom that is in a state of great disarray
• The company
• The uniform
• Appearance
• Personal hygiene

Knowledge Training:

Areas of knowledge in which an employee need to be trained are :

• Thorough knowledge of the site layout, employee must be able to tell the customer about the company, its services and other facilities the company provide.
• Knowledge of customers need and benefits.
• Understanding of equipments operation and uses.
• Knowing company working ethics and behaviour.

On going Training:

There is need to conduct ongoing training for all employees, regardless of how long they have been members of the company. There are two instances when additional training is needed.

• The purchase of new equipment
• Change in or unusual employee behavior while on the job.

Demonstration :

• Practically all training programs use this type of instruction for certain segments
• When new products or equipments are being introduced, demonstrations are excellent.
• Many demonstrations may be conducted by vendors and purveyors as a part of the sale of equipment and products.
• Difficulties may arise when language barriers exist. That's why it is necessary to know how to use the equipment.
• It is also important that no more information be presented than can be absorbed in a reasonable period of time.